Job Description
JOB SUMMARY:
The Roving Change & Deployment Manager, Asia Region is a role sitting within the Transformation team at CARE USA that has been created to deliver high priority global projects implementing new systems and business processes across CARE's country offices. This role has responsibility for managing the change & deployment activities for these projects in regions in which CARE works. They are responsible for ensuring all key office stakeholders understand CARE's Change Management methodology and its application, facilitating and supporting the offices with each project rollout, ensuring active office engagement and ownership to achieve a successful implementation.
For 2025/2026, the role will primarily be responsible for delivering Change and Project activities relating to the implementation of the Global Job Architecture project. This implementation will include supporting a designated portfolio of country offices across the Asia Region, and potentially other regions in which CARE works. Approximately 20% of the time is expected to be spent travelling to support country offices. The selected candidate will support the delivery of project related deliverables alongside the change deliverables closely supported by the Senior Project Lead.
Role Dimensions:
· Solid line to the Senior Project Lead of the Global Job Architecture project, and dotted line to the Director of
Project & Change Management.
· Close co-operation with regional and country office teams, functional leads and Transformation team
members.
· Frequent sound boarding with members of the Transformation Team on progress, issues and approach.
RESPONSIBILITIES:
Change & Deployment Implementation
- Facilitate the development of high-quality change and deployment region and country plans per project, which fully addresses the roll out and consolidation into business as usual.
- Carry out country-level change impact assessments to ensure change plans are appropriately localised.
- Ensure a full understanding of business processes and systems to be implemented.
- Proactively identify risks, ensure these are addressed and mitigated by the country, regional or center office.
- Contribute to Project Management deliverables and deployment of the same within a region and or country offices.
Engagement with Regional & Country Colleagues
- Engage with relevant country staff and stakeholders, encouraging a culture of taking responsibility for both resolving issues and celebrating successes.
- Influence and oversee increased transparency on project progress, reporting independently on country status through the project's reporting processes.
- Proactively interact with all necessary stakeholders who can support preparation, roll out and consolidation per country.
Change Management Training & Support
- Train and coach relevant country and regional office staff in CARE’s change management methodology.
- Outside of supporting Transformation deployments, provide change management support to country offices that are wanting to manage their own internal changes (such as an office restructure).
Support Improvement of CARE’s Change Management Methodology
- Contribute towards the continued improvement of CARE’s change management methodology by sharing lessons learned and best practice with the Director of Transformation Delivery.
- Facilitate in the sharing of project experiences and issues among the Transformation Team
QUALIFICATIONS:
- A master’s degree in a related field (Communications/Journalism/Marketing, Project Management, Organizational Development, Change Management, Human Resource Management etc.) or equivalent combination of education and work experience.
- 3-5 years’ practical experience in change management of large scale and complex transformational change initiatives.
- Fluent in English, written and spoken
- Demonstrated experience and capability of leading, facilitating and influencing change and the delivery of major projects affecting business processes and systems in the field.
- Proven ability to work in a large complex and highly networked matrix organization and influence through ‘soft power’.
- Previous experience of, and highly effective in, the guiding and coaching of others towards successful delivery.
- Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in.
